FAQ’s

The first step to joining Elossa is to have an Initial Assessment with one of our Accredited Exercise Physiologists. To book in to an Assessment click on the LOCATIONS tab at the top of the page and select your closest Elossa location then click on GET STARTED followed by BOOK YOUR INTIAL ASSESSMENT. You will then be taken to the schedule where you can select an Initial Assessment spot that suits you.

Note: You may be eligible for a medicare rebate or private health insurance rebate for your Initial Assessment.

Yes you have to be a member of Elossa to join a circuit. Before participating in your first Elossa Circuit you will have a personalised Initial Assessment with our Accredited Exercise Physiologist who will provide you with a programme specifically suited to your fitness level and goals.

One of our Accredited Exercise Physiologists will provide every Elossa member with a personalised Initial Assessment before their first circuit. These assessments will enable a personalised programme to be developed that is tailored to each members fitness level and personal goals.

You will be shown how to use each piece of equipment which will be optimised for you during the Initial Assessment. You will receive your Elossa wristband which will have your personalised programme stored on it. This wristband will be used to automatically adjust our equipment to your personalised programme.

There is a fee for these assessments. Medicare and or private health rebates may be available if you are eligible.

Yes, you must book yourself into a circuit before attending as numbers are limited for each circuit.

You can book easily via our App or Website, or directly with one of our staff at the Studio.

To book via our website: click on the LOCATIONS tab at the top of the page and select your Elossa location then click on MEMBERS AREA followed by BOOK A CIRCUIT.
You will be shown a schedule of the Circuits. To change the dates use the arrows at the top of the Schedule page, or select the calendar symbol. To book a circuit, simply click on the Elossa Circuit you wish to book, enter your member email and password and click on “Book Class”.

You will receive a confirmation on your screen and an email will also be sent to you confirming your booking.

Waiting list: If classes are full you can book yourself onto the waiting list and you will notified by email and sms if you are added to the class.

Cancellation: Due to the limited numbers, we ask that you please cancel your booking if you cannot attend so that a member on the waiting list can take your place.

To see our latest membership plans and pricing click on the LOCATIONS tab at the top of the page and select your closest Elossa location then click on GET STARTED and scroll down to the current Membership Options.

There is no joining fee to join Elossa.

However, before starting your Circuits, all new members need to complete an Initial Assessment with one of our Accredited Exercise Physiologists. There is a fee for this assessment however you may be eligible for a medicare and/or health fund rebate.

To see our latest membership plans and pricing click on the LOCATIONS tab at the top of the page and select your closest Elossa location then click on GET STARTED and scroll down to the current Membership Options.

You can cancel your membership at any time with 2 weeks notice. You can do this either by speaking directly with us at the Studio, phone call or email us at [email protected] or [email protected]

Please refer to our Terms and Conditions for more details.

Yes you can put your membership on temporary hold for any reason. For example if you are travelling, or have an injury, or (heaven forbid) we enter into another global pandemic.

Temporary hold is for a minimum of 7 days and in 7 day blocks, from Monday to Sunday. Holds can be placed via our App or Website.

To place a hold via our website: click on the LOCATIONS tab at the top of the page and select your Elossa location then click on MEMBERS AREA followed by MEMBERS ACCOUNT. Enter your email address and password to log in to your account. Select ADD HOLD button then choose the dates and confirm. Your temporary hold will end on the date you select, or ​​on your next visit to the Studio. Please refer to our Terms and Conditions for more details.

Accredited Exercise Physiologists are highly skilled, university qualified experts in the field of clinical exercise. All Elossa training staff are Accredited Exercise Physiologists which means that they hold as a minimum a 4-year Bachelor Degree and have to meet professional standards set by the peak professional body, Exercise and Sports Science Australia (ESSA). There are rigorous accreditation standards that must be maintained to continue to practice as an Accredited Exercise Physiologist therefore Elossa members can be reassured that their training is safe, effective and evidence-based.

Elossa Circuits are made up of different exercise stations that have been expertly designed to increase strength, balance and cardio fitness. Each circuit is around 40 minutes long.

The circuits are designed by our team of Accredited Exercise Physiologists to safely challenge you to become stronger and fitter. Elossa Circuits are group based, which means you are training in a supportive, collaborative and fun environment.

We will regularly change and update our circuits to keep it interesting and challenging.

Training at Elossa is more than just exercising – it is about being part of a community of like-minded, age-inspired people. Training as part of the Elossa community we hope will energise, empower and connect you to a common goal of getting fitter and stronger together.

When you join Elossa you will have a personalised Initial Assessment with one of our Accredited Exercise Physiologists which sets a baseline for your level of fitness. Each of our circuits is run by our Accredited Exercise Physiologists who will ensure you are continually and safely challenged to advance.

In addition, our specialised equipment records each of your Circuits and the repetitions and weights you do. This allows us to produce a progress report from which our Accredited Exercise Physiologists are able to monitor your progress. This report is also available to you at any time.

Every 3 months with Elossa we recommend all members book a Review Assessment to compare your current strength and fitness to the level you were previously, and since the start of your Elossa journey. We are pretty certain that you will be amazed at the difference.

You do not need a Doctor’s referral to join Elossa. However if you want to get the Medicare rebate for your Initial Assessment you will need a Doctors referral letter. You can get this form from the Studio.

You do not need a medical clearance letter to join Elossa. However if you are over 75 years of age, or new to exercise or have not exercised in a long time, or have a chronic or other medical condition then we recommend a medical clearance from your GP. Our Exercise Physiologists can discuss your individual medical history during your Initial Assessment and advise you accordingly.

The health and safety of our members and staff is our top priority. We have committed to the NSW Health COVID-19 safety plan ensuring that we follow strict safety measures and cleaning protocols. Our studio has implemented additional cleaning and disinfection procedures including providing disinfectant at all stations so that members can clean before and after use.

At Elossa we believe that pulling together as a community to each do our part is important to keep us all safe and so we ask that members do not attend the studio if unwell, waiting for a COVID-19 test result or have been instructed to isolate.

All Elossa staff are fully vaccinated against COVID-19.